Airfix quality control

[Guest]

Trouble is John, they are probably moulded and packed in China so he will never see it. As we have seen two incidences here it may well happen each time they mould this…..

Always thought that they moved back from China to concentrate here.

This the guy to contact.


Lyndon Davies
CEO
Many of you know the history of Hornby, but I came from a different branch of the British toy industry, the Mettoy Company Ltd. I started my working life at the Swansea plant aged 16, it was located on the Fforestfach Industrial Estate and I was employed as a management trainee, a three-year programme, with studies in the evening at a local college. It was a very intensive course, I spent time in every part of the business – toolroom, sales, accounts, computers, all of the production process, injection moulding, die-casting, maintenance engineering, design, electrostatic painting, vacuum metallising, distribution – every aspect of the business. One week I would be out selling, the next driving a forklift truck, then setting a mould, refurbishing a mould, designing a mould, preparing accounts, counting out wages, launching new products – if the company did it – I did it.
Little did I know all these years later that I would be the CEO of Hornby and watch on with pride as our skilled designers bring dreams alive.




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I'm sure he would like to know of problems.

[Gary MacKenzie]

In the last series they talked about India and China, I picked up the manufacturing was in India and the moulding in China, But, It could have been both.
Last year they had the same problems with 3d files turning into different items when manufactured, and they apparently haven't fixed that problem.
If you send a 3d model with 7 rivets and the manufacturer only makes it 5, where did the communication break down?

[peterairfix]

Grrrr once again good old airfix quality control does it again take a look at the spinner.

[Mark1]

That's not good.

[peterairfix]

And on further inspection the lower wing section looks like this.
Some one is going to get a phone call. tomorrow
And should look like this.

[scottie3158]

I would not be happy with that mate.

[Jim R]

Some shocking failures of those in charge of checking and packing. Perhaps everything is so automated that there are no humans left in the whole chain of production. :rolling:
Jim

[Mark1]

You would expect better from a company that's been around as long as they have!

[peterairfix]

I would not be happy with that mate.

Don't worry I will be giving them a nice phone call first thing tomorrow.

[Tim Marlow]

More moulding short shots..seems like they have issues with the moulding sub contractors….

[outrunner]

Very poor quality, worthy of a replacement kit, or a refund which is not much help if you really want that model.

Andy.

[peterairfix]

Very poor quality, worthy of a replacement kit, or a refund which is not much help if you really want that model.

Andy.

I would take both if could get away with it.

[Jack L]

I would take both if could get away with it.

I don't think that's too much to ask for....

[Mini Me]

You would expect better from a company that's been around as long as they have!

Yeah Mark.....the company has been around for a long time........but where are the D*mn things made these days??? If I was Peter I'd be asking ...no demanding a replacement kit including the shipping. Rick H.

[Mark1]

A replacement kit and something for the paint ,time and effort.