Account hacked!! Result.

[Mark1]

So a few weeks ago i received a notification from amazon confirming my refunds from returned unsatisfactory purchases. Having not made any returns i went into my account clicked on the "contact us" button and interrupted a live chat between an amazon rep and someone who had hacked my account,i joined in the conversation and stated that the guy trying to have the refunds put on a gift card was commiting fraudulent activity and not to allow any transactions,the rep responded by cancelling the gift cards. I went to change my password but couldnt as the hacker had changed the email address in my details. Got home from work and phoned them explaining the situation and my account was reset but found out he had purchased an xbox with the refunds he had blagged on gift cards after the rep said he cancelled them,i cancelled the xbox purchase . Told them on the phone i had no funds on gift cards. Obviosly amazon are not to concerned about giving refunds for returned items that they have no record of and after they were told there being scammed. Even received an email from the hacker asking me not to cancell hes purchase as the xbox was for hes sons birthday lol.
Anyway,i told amazon i had no money on gift cards and hadnt returned any items but the money for the imaginary returns is now in my amazon account on gift cards for a total of £299.84 and they dont seem to want it back! Result. Im tempted to email the hacker back and see if he fancies a go with my ebay account as well lol.
Have changed all my passwords and bank details etc just to be on the safe side .

[Mickc1440]

Really makes you wonder how much money these massive companies write off as it's too much hassle to follow up

[Waspie]

So a few weeks ago i received a notification from amazon confirming my refunds from returned unsatisfactory purchases. Having not made any returns i went into my account clicked on the "contact us" button and interrupted a live chat between an amazon rep and someone who had hacked my account,i joined in the conversation and stated that the guy trying to have the refunds put on a gift card was commiting fraudulent activity and not to allow any transactions,the rep responded by cancelling the gift cards. I went to change my password but couldnt as the hacker had changed the email address in my details. Got home from work and phoned them explaining the situation and my account was reset but found out he had purchased an xbox with the refunds he had blagged on gift cards after the rep said he cancelled them,i cancelled the xbox purchase . Told them on the phone i had no funds on gift cards. Obviosly amazon are not to concerned about giving refunds for returned items that they have no record of and after they were told there being scammed. Even received an email from the hacker asking me not to cancell hes purchase as the xbox was for hes sons birthday lol.
Anyway,i told amazon i had no money on gift cards and hadnt returned any items but the money for the imaginary returns is now in my amazon account on gift cards for a total of £299.84 and they dont seem to want it back! Result. Im tempted to email the hacker back and see if he fancies a go with my ebay account as well lol.
Have changed all my passwords and bank details etc just to be on the safe side .

Report it to these people. Action Fraud I did years ago when I was a victim. Polish **** emptied my credit card via PayPal and they tracked and prosecuted him. He had actually used his email instead of an anonymous address.
Hope its the last you hear of it.

[Mark1]

Really makes you wonder how much money these massive companies write off as it's too much hassle to follow up

All they had to do was remove the money from the gift cards,i did read a statement about how great the fraud team was lol

[tr1ckey66]

‘Please don’t cancel’ - that just demonstrates the absolute remorseless nature of these thieves and their brazen front.
You’d think they were the victim!

[Mark1]

Report it to these people. Action Fraud I did years ago when I was a victim. Polish **** emptied my credit card via PayPal and they tracked and prosecuted him. He had actually used his email instead of an anonymous address.
Hope its the last you hear of it.

I did have my spotify account hacked a few days previous,got that sorted,probably the same guy, they hack your email account and then any apps you are not logged out of they can access as you are already logged in they dont need passwords. If the amazon fraud team does do there job they will check out the home delivery address the guy put in swansea. At this point i will keep my mouth shut as my accounts are as safe as can be and im 300 quid up! All my accounts i now make sure i log out and have two step login requiring a pin number sent to my mobile. I can only imagine how it must feel to be cleaned out as i felt violated just from him accessing my account.

[Mark1]

‘Please don’t cancel’ - that just demonstrates the absolute remorseless nature of these thieves and their brazen front.
You’d think they were the victim!

Yeah ok mate and tell your son happy birthday from me lol

[stillp]

‘Please don’t cancel’ - that just demonstrates the absolute remorseless nature of these thieves and their brazen front.
You’d think they were the victim!

Probably just hoping to get a reply.
Pete

[tr1ckey66]

Probably just hoping to get a reply.
Pete

True

[langy71]

‘Please don’t cancel’ - that just demonstrates the absolute remorseless nature of these thieves and their brazen front.
You’d think they were the victim!

That's all down to the current 'I'm entitled to do this' trend that's going around...

[Guest]

Mick .
To day I received an empty sealed packet , posted through the letter box !
On Amazon it said handed to resident, which of course it wasn't.
When I reported this on chat the agent took my word with out any sight of the envelope and just did a refund to my cc.
Once before they sent bird seed that had burst the bag, I weighted the near empty bag and reported it. Back came the answer oh keep that , we will send another ! I'm inclined to agree with you , more trouble than it's worth .

Really makes you wonder how much money these massive companies write off as it's too much hassle to follow up

[adt70hk]

Report it to these people. Action Fraud I did years ago when I was a victim. Polish **** emptied my credit card via PayPal and they tracked and prosecuted him. He had actually used his email instead of an anonymous address.
Hope its the last you hear of it.

That's the first time I've ever heard of anyone getting a result via action fraud.....I say that as the financial crime manager for a financial services company that once reported a UK based individual with everything but their inside leg measurement....

[Waspie]

That's the first time I've ever heard of anyone getting a result via action fraud.....I say that as the financial crime manager for a financial services company that once reported a UK based individual with everything but their inside leg measurement....

They were recommended by my Credit Card company. From flash to bang it was just over six months. Action Fraud contacted Interpol because the guy was obviously Polish. 'Tomaz somebody or other'. He used an email with a .PL suffix. All I was told by AF was Interpol had investigated - arrested and successfully prosecuted the git. What happened to the iPhones and Samsung mobiles he bought I have no idea. CC company had replaced my CC and credited the money to my account immediately. It was traced to an online purchase I had made via PayPal to a company called Zavvi. PayPal were a total waste. No help, nothing. Hate them with a vengeance .

[Ian M]

Glad that you got sorted.
Have you seen the Videos on YT of people that buy Return goods pallets from Amazon. Silly low price and total pot luck. Saw one that the got about $10000 of tools and electronic goods

[KarlW]

The funny thing is that leaving an Amazon warehouse feels like airport security, entering is easy enough, once you've given your phone IMEI number and recieved a security sticker on it.