M & S top brains in customer service.

[Guest]

Well if you will choose to wear jackets Laurie!!

[Guest]

I like jackets Aidan. But it does not allow me to belt up !

Laurie

[Guest]

Heres an ebay story as short as I can get it .

I sold a Computer graphic card on Ebay.

it was duly won and paid for.

I sent it to the buyer.

A few days later he sent me a message have I sent it yet.

I told him Id sent it to the address as shown.

he Replied ,Oh no I,ve moved I don't live there any more.

I wasted endless hours phone calls to the P.O. trying to locate it

I told him he will have to go to the P.O. himself.

He didn't he filed a non received with paypal (ebay).

Arggh ....hang on nearly there.

After a couple of days the case was closed and he received a full refund.

I was locked out and was steaming basically he had a wrong address so what you supposed to do

go find it yourself and take it to his new address which he never gave me any way.

I was steaming and wasted time and money trying to get some sense out of Paypal(ebay).

Furious I tried everything but all I got was case closed.

A few days after that, my account was credited with the money as well.

How can they do that ,pay out twice and the package goes awol.

The package apparently undelivered packages are sent to a big black hole in Dublin.

I don't know what happens to the packages

Im not interested and I surely I am not going there.

The ebay item was sold for £29.

Added

Ebay have neat trick if someone files a complaint your paypal money is locked so your snookered.

[Guest]

Here's my short eBay story although it combines the inefficiency of eBay, PayPal and the Yorkshire bank.

Bought something off eBay

Paid through PayPal

Three days later found I was 2800 quid short in bank (money taken in multiples of 150)

Moaned, wrote etc and recovered 500 from PayPal (which was the maximum they covered)

Needless to say I'm not fond of the system.

[Guest]

That wasn't Stratford in East London Laurie?

[Guest]

Yes it was Aidan.

Laurie

[Guest]

As we are all having a moan I thought id chip in

Some years ago we moved into a house on an estate, the house had a barn next to it but the estate said they were converting the barn to offices, no biggy to me as we never used the barn, The estate asked us if the builders could use our water and they would pay the water bill when they were finished, so as you can imagine I was happy with this arrangement. After 3 months the work was finished and we duly received a water bill for £1430 and our monthly payments had increased from £30 to £231 because of the usage. Don't worry I told the wife ill phone them and explain . So I phoned up the water board and spoke to some spotty robot in the call centre.

I explained the situation and said that the estate were paying the water bill so we didn't need to pay £231 pm.

he replied that the payments were based on our usage

So I again explained, builders, estate paying, our usage hadn't gone up etc etc

He replied that the payments were based on our usage

So again I kept my cool and explained, builder, estate, usage etc you get the picture

He replied, that the payments were based on our usage

So I counted to 100 in Swahili and asked to speak to his supervisor

You cant he said because im dealing with this correctly

Now normally I have endless patience dealing with people, after spending 10 years in the police I was used to dealing with all types in a calm way but unfortunately this robot was getting under my skin.

How do I get to speak to your supervisor I said.

Well he said, only if I do things wrong or you become abusive

So there was the open invitation, Ok sais I put your supervisor on you brainless moron

He duly went and got said supervisor who was a very nice woman and she sorted it all out,

The whole episode took 45 mins but I suppose im blacklisted as a trouble maker now ops:

[Guest]

Yes it was Aidan.Laurie

If you go there again and it's a weekend or a school holiday, we could meet up for coffee/beer if you'd like. The beauty of this offer is that if that idea doesn't appeal, you simply never need tell me you've been to Stratford.

[Guest]

you simply never need tell me you've been to Stratford.

No will tell you Aidan. Joking and that is very nice of you. Actually my youngest son is now living with his girl friend in Plaistow & we will be visiting so will be in touch.

I want to see what you look like.

Laurie

[Guest]

No will tell you Aidan. Joking and that is very nice of you. Actually my youngest son is now living with his girl friend in Plaistow & we will be visiting so will be in touch.I want to see what you look like.

Laurie

I look like my photo - GORGEOUS!

Coincidentally my woman is into building dolls houses and there is an excellent supplier for dolls houses in Plaistow! She wants to go there. She also thinks I'm gorgeous!

[Guest]

Dear me and I am just moaning about a loop on my belt. Some horrible tales here especially yours Colin.

Aidan one of the few times words fail me !

Laurie

[Guest]

One thing that did knock me sideways when I visited M + S recently with my wife.

Was this.

She was looking for a pair of shoes. On this rare occasion I was with her. Whilst she was trying them all on.

I happened to pick up a shoe and looked at the bottom It said ,dun dun dun, made in a Foreign land.

(it named the Country but im not, too scared of the repercusions and ear ache).

What !!!

Since I was a lickle ittle boy growing up in Dagenham I was taught it was the Mantra that M+S products is all British made stuff and that is why you pay that extra cost for the quality.

My Flabber has never been so ghasted.

Me, wife, handbag, other shopping bag were just a blur as we vacated the store.

I mean, if

I'm going to buy foreign then I'm going to a shop known for it at basic cost.

[Guest]

On the other boot think of all the Chinese buying all those Landrovers & all the British Architects & Engineers designing their buildings. Now we have Chinese funding & building our Electric Plants.

Quality is variable from which ever source I go for the quality I want & can afford and rarely look at the origin. But I like to buy through UK retailers as you have then the best chance of recompense.

Amazing all this world trade & I still have not got a loop for my coat.

Laurie

[Guest]

Well I truly hope you get your belt loop

But I don't agree in any way with what you have written above.

So for that reason ... I'm out.

[Guest]

Dear me and I am just moaning about a loop on my belt. Some horrible tales here especially yours Colin.Aidan one of the few times words fail me !

Laurie

Laurie despite the fact that words have failed you, do please keep us informed about the progress of the belt loop problem. What exactly IS a belt loop anyway?