Shop ?

[Guest]

Tried to log in to the shop , no luck. Asked for new pass word, said it would be sent and to allow time. Nothing, also did the contact and sent John a message.

Anyone else had trouble logging into the shop, my password has never changed recently and certainly not my email address .

[Jim R]

Yes John. I was able to easily reset my password.
Jim

[Gary MacKenzie]

The shop email system sent an email on Thu, 17 Feb, 11:05 , stating that we would need to re-register to use the shop system ( all orders already in system would be fine ) and gave a discount code as an apology. ( code is now outdated )

[John]

For some reason earlier today the emails are getting queued on the server, you should get it soon.

you can login with your email as both user/pass once your logged in you can change it

[Guest]

For some reason earlier today the emails are getting queued on the server, you should get it soon.

you can login with your email as both user/pass once your logged in you can change it

Thanks John .

[Jack L]

I'm having to reset my password every time I want to log into the shop.

[John]

I'm having to reset my password every time I want to log into the shop.

You shouldn’t do, are you using a password manager? And is that storing the old password, I login several times a day and have never had to reset my password

[Guest]

The shop email system sent an email on Thu, 17 Feb, 11:05 , stating that we would need to re-register to use the shop system ( all orders already in system would be fine ) and gave a discount code as an apology. ( code is now outdated )

Cheers Gary

Yes John. I was able to easily reset my password.
Jim

Good to read that Jim.

[Guest]

Well just looked at my emails and nothing from the shop for changing my pass word ?

[John]

Well just looked at my emails and nothing from the shop for changing my pass word ?

It’s in a queue to be sent, did you try logging in using your email as your password?

[Guest]

Morning John .no
Would that help ?

[John]

Would that help ?

Yes that is why I said “you can login with your email as both user/pass once your logged in you can change it” in my first post

Ive contracted the support for the Mail sender I use, it’s common for emails to be queued or deferred for people with Yahoo or AOL email addresses.

[Guest]

All good thanks John.

[adt70hk]

Thanks John, double email worked for me.

[Jack L]

You shouldn’t do, are you using a password manager? And is that storing the old password, I login several times a day and have never had to reset my password

Both. Autofill should be up to date, but have entered in manually as well. I'll reset it again, and let you know if the issue occurs again.