I didn't know that Tim although I'm not surprised. My experience of the NHS over the last year or so, and it's been pretty extensive, is that everyone I actually deal with, consultant, GP, nurses etc are first class. The booking of appointments, results from tests, keeping me informed and up to date etc has been rather poor to say the least.Not really Jim, just another example of internal market crap allowing individual trusts and components of trusts to pick critical items of equipment like data systems. The data handling systems are all different between trusts, GPs, etc and none of them seem to talk to each other. Compound that with the systems being picked by senior management, those that have staff to do this stuff for them and consequently couldn’t differentiate between a keyhole and a keyboard and this is what you get
Pretty much how I see it Jim. I deal with two major hospitals (Yeovil and Dorchester), my GP (Bruton) satellite NHS units (Frome and Wincanton) and a private hospital (Shepton Mallett) for NHS outwork, on a regular basis. All the bits work very well individually, but they don’t join up particularly well. The worst one for delivering results is the private hospital, by the way…..last X rays took about nine weeks to come through. NHS bloods are always back within 24 hours, but work on the premise that if I don’t hear anything there is nothing to worry about. There are few issues when results are processed by the individual establishment requesting them. The problems come when results from one bit are needed by another because the systems involved simply don’t talk to each other and rely on email between units.I didn't know that Tim although I'm not surprised. My experience of the NHS over the last year or so, and it's been pretty extensive, is that everyone I actually deal with, consultant, GP, nurses etc are first class. The booking of appointments, results from tests, keeping me informed and up to date etc has been rather poor to say the least.
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