If this is in the wrong place can some one move it please.
I made an order for the case I needed on the 17th Feb. Once the company made contact with me by email telling me the price and asking if that was fine I said yes straight away. I rang about payment they said once the case was being made they would let me know and ask for payment then. (In the past with other suppliers they have asked for payment straight away)
The following week I needed another case which was quoted at £15.00 plus another delivery fee of £8 I asked if they could not put into the same box as my original order, they stated that the supplier delivered on weight of the package sent.
I still needed the extra case so I agreed.
On the 16th of March I rang to see what was happening with the order. I was told that it would be completed by Friday of that week. They rang on Friday and said the machine they used had broken down on Wednesday and it would be repaired by the 23rd.
On Wednesday 25th I was told it was next inline, Thursday I received an email requesting the payment. I received an invoice but no online link, when I rang they asked for the money to be bank transfered which I did. Once they had received confirmation it would be shipped arriving the following day (since they received the confirmation after 2pm it would be shipped the following day. Late Friday afternoon I got a phone call and they couldnt apologise enough as the courier service had not turned up. I was asked if I wanted it shipped by Royal mail 24 hour delivery or by trhe courier concerned , I opted for he courier service, as past experience of Royal mail 24 hour service has not been very positive.
The cases were well packed i bubble wrap and tape.
The cases look nice, the clear acrylic part of the case fits the base snuggly. Also their a feet on the on the base and also cleaning instructions for the case.
Peter
